CUSTOMER REVIEWS
97% of customers
would refer us to friends
Monica E (Princeton , Mn)
- 363 days ago
Thanks
[Oil Change / Lube]
Excellent work and customer service!
Shelly K (Milaca, MN)
- 373 days ago
Making things right
[Oil Change / Lube]
This review is for a return visit. Original oil change done resulted in multiple issues. Rum River Automotive did a number of things, including replacing my oil plug, cleaning the oil mess from underneathmy vehicle, and new oil/filter change. Additionally, they said they would make it right, should there be any further issues (and documented it on file). Transparency was important. They owned what happened and said they will make sure to monitor/follow-up, as well.
Holly P (Princeton , MN)
- 377 days ago
No title
[Oil Change / Lube]
I always have a good experience. The people are nice and honest. I whait for my oil change. They are usually very fast.
Lyndsey S (Zimmerman , MN)
- 412 days ago
Oil Change
[Fluids / Filters]
In and out quick for an oil change
Tony D (Princeton, MN)
- 429 days ago
RumRiver Automotive is the best
[Oil Change / Lube]
Rum River Automotive is the best! I really appreciate that they were willing to work with me to find a time to do my services around my schedule. Troy is a great person to do business with. Even remembers my name when I go in there.
Nicholas S (Princeton, Mn)
- 431 days ago
Flat tire
[Tire Rotation / Repairs]
Had a tire that went flat 3 days in a row… “fixed” the valve stem but that was not the issue and had to return to the shop the next day after IT WENT FLAT AGAIN. You guys corrected the issue, apologized for missing the clearly obvious issue, and did it right by me with no issues. Work was quick and greatly appreciated.
Carie D (Buffalo, MN)
- 443 days ago
Diagnostic
[Car Tune Up / Car Diagnostics]
Good communication
Todd C (Princeton , MN )
- 464 days ago
Tc
[Tire Sales / Replacement]
Fair price great service
Gil R (Zimmerman , Mn)
- 503 days ago
Service
[Oil Change / Lube]
Could not be more satisfied on my first visit
Michelle C (Baldwin, MN)
- 514 days ago
Best place around
[Oil Change / Lube]
Super attentive and ready to answer any questions! Go above and beyond.
Julie F (Zimmerman , MN)
- 521 days ago
Van maintenance
[Car Tune Up / Car Diagnostics]
They do a great job and take care of any issues that arise.
Ju (Zimmerman , MN)
- 521 days ago
Van maintenance
[Car Tune Up / Car Diagnostics]
We feel confident in their work and assessing any problems we may have.
Karl S (Princeton, MN)
- 525 days ago
Customer service
[Steering / Wheel Alignment]
Great customer service!
Justine L (Princeton , Mn)
- 559 days ago
N/A
[Tire Sales / Replacement]
N/A
Jo (Milaca, MN)
- 559 days ago
Wonderful experience!
[Brake Repairs / Replacement]
Wonderful experience! They were able to shuttle me to and from work so I never had to worry about finding a ride. They explained everything well and were so kind throughout the process!
Anonymous (Milaca , MINNESOTA )
- 612 days ago
Oil change and maintenance
[Oil Change / Lube]
Rum river auto always gets the maintenance done on my car in a reasonable time! 10/10 recommend
Pa (Princeton, Mn)
- 619 days ago
Great service
[Complete / General Auto Care]
Great staff, also! Maintenance, troubleshooting, and repairs all done well!!
Cara S (Princeton, Mn)
- 626 days ago
Quality service
[Oil Change / Lube]
Quality service. Good communication. Will be a returning customer.
Shawn W (Milaca, MN)
- 632 days ago
Service Work
[Tire Sales / Replacement]
Excellent customer service and top notch communication! Thank you
An (PRINCETON, MN)
- 639 days ago
Great Company
[Engine Service / Repair]
Great people and very knowledgeable about vehicles ? Please see my full review on Yelp
Karl H (Princeton, MN)
- 643 days ago
No title
[Complete / General Auto Care]
Cheaper than expected
Jenny B (Princeton, MN)
- 643 days ago
Always great service!!!
[Complete / General Auto Care]
They always do a great job and have great customer service!!
Ashley E (Princeton, Mn)
- 645 days ago
Love it
[Heating / AC system repairs]
Honest, trustworthy, overall great!!
Anonymous (Princeton, MN)
- 654 days ago
New tires
[Tire Sales / Replacement]
Friendly and professional service! Highly recommend
Paul R (Princeton, Mn)
- 677 days ago
Best Service
[Complete / General Auto Care]
The guys at Rum River Automotive are great! Tom was very helpful and provided the best customer service.
Tim K (St. Francis, MN)
- 689 days ago
Rum River Automotive
[Starting / Charging]
I was referred to Rum River Automotive by a friend who said Rum River Automotive has always done a good job and is reasonably priced. Based on that, I brought my newly purchased Chevy truck in for inspection and any needed repairs. Needed repairs were identified and a quote was provided. The work was done quickly, I was kept in the loop the entire time. I really appreciate the availability Tom provided through text message. He was clear and direct the whole time. He came in under his quote! I’ll highly recommend Rum River Automotive and I will be returning again.
Christie M (Milaca, MN)
- 696 days ago
Fantastic
[Starting / Charging]
As always, service that was done was thorough and at a fair price! Great help to us!!
Cody K (Mora , Mn)
- 705 days ago
Good work
[Struts / Shocks]
Good service
Tonya S (Princeton, MN)
- 710 days ago
Vehicle owner
[Multi-point Inspection]
Quick, thorough, great staff, and great prices
Martina P (Princeton , Minnesota)
- 719 days ago
Thorough and Personalized Service
[Heating / AC system repairs]
I appreciated the thorough maintenance checklist on my invoice and ease of communication.
Peyton T (Milaca, MN)
- 720 days ago
Great Service
[Oil Change / Lube]
Amazing Service
Christine B (Princeton, MN)
- 723 days ago
Oil Change
[Oil Change / Lube]
Troy & his crew are all amazing. The service I received was next to none. I highly recommend Rum River Automotive.
Brandon W (Princeton , Mn)
- 746 days ago
'09 Cadillac DTS
[Brake Repairs / Replacement]
Good people! Worked with my schedule. Got it done quickly.
Br (Princeton , Mn)
- 760 days ago
None
[Tire Rotation / Repairs]
When my tire went flat Rum River Automotive pick up my car at my place of employment and fixed the flat tire and returned my car before the end of my shift ?
Amy B (Princeton , MN)
- 764 days ago
Rum River automotive
[Complete / General Auto Care]
I want thank the team at Rum River Auto. They all did an awesome job on my jeep. I love bring my jeep there. They are honest and very nice and caring auto mechanics.
Cheryl N (Zimmerman, MN)
- 771 days ago
Rum River Auto
[Oil Change / Lube]
Great family owned business!
Dericka H (Princeton, MN)
- 772 days ago
None
[Oil Change / Lube]
Always a great experience at Rum River Auto
Anonymous (Zimmerman, Minnesota)
- 781 days ago
Always satisfied
[Oil Change / Lube]
I always have a good experience here - they are friendly, quick, accommodating, and fairly priced. I love the texting/chat feature to schedule appointments! Offer lots of discounts as well - I rarely go without using a coupon for services.
Teesha L (Milaca, MN)
- 789 days ago
Fast! Good quality
[Steering / Wheel Alignment]
They came recommended by our mechanic. They were easy to schedule with and fast! They did a great job for a great price.
Ingeri M (Princeton, MN)
- 789 days ago
Rum River Auto
[Preventative Vehicle Maintenance]
We trust Troy at Rum River Auto to keep our vehicles running efficiently!!
Derrick G (Princeton, MN)
- 835 days ago
Great local service
[Belts / Hoses]
These folks are really great at handling issues. They worked with the warranty I had on my vehicle and solved a complex issue quickly with frequent updates. The front staff was very easy to work with,
Steve B (Princeton, MN)
- 836 days ago
Outstanding Service!
[Oil Change / Lube]
The staff at Rum River Automotive is outstanding! Tom out front is knowledgeable, helpful and makes sure you are taken care of. Troy is always around and working alongside all his employees. I have been going here for at least 12 years and they are amazing!
Anonymous (Princeton, MN)
- 846 days ago
Winter checkup
[Preventative Vehicle Maintenance]
Excellent service from both Tom and Jesse. I had my Subaru for inspection and winterizing. Great care and they have fantastic mechanics. Thank you. Turned around and now brought in older Colorado for same service - very pleased with my care.
David C (Zimmerman , Minnesota )
- 866 days ago
Friendly
[Tire Sales / Replacement]
Very quick and easy to get the problem solved
Lydia K (Zimmerman, MN)
- 870 days ago
Great and honest work.
[Engine Service / Repair]
I had my alternator replacement done at Rum River Automotive. They were transparent about the labor it required and I was happy with the price they gave me. I will happily rely on them with any future repairs needed!
Keith V (Milaca, MN)
- 870 days ago
Auto repair
[Engine Service / Repair]
Great fast reliable service, I appreciate the honesty and integrity of this company!
Zachary D (Princeton, Minnesota)
- 870 days ago
Switched and never looked back
[Oil Change / Lube]
Never had an issue here, switched shops and never looked back.
Anonymous (Princeton , Mn)
- 891 days ago
Great company, great customer service.
[Tire Rotation / Repairs]
Great service.
Eric D (Princeton, Mn)
- 893 days ago
Troy and his Team
[Oil Change / Lube]
Look at Yelp. I just posted it.
David B (Princeton, MN)
- 905 days ago
Great Service
[Oil Change / Lube]
Clean environment. Flexible scheduling. Friendly staff.
Ashlei M (Princeton, MN)
- 924 days ago
Would Recommend!
[Complete / General Auto Care]
I've been bringing my vehicle here for years.. their prices are fair, their attention to detail is spot-on, and their customer service is top notch.
Lorrie W (Zimmerman, Mn)
- 940 days ago
Excellent service
[Steering / Wheel Alignment]
Great company to work with.
Stephanie H (Big lake, MN)
- 954 days ago
Tire repairs
[Tire Rotation / Repairs]
Everyone was awesome! Great job very friendly! Highly recommended
Christine B (Princeton, MN)
- 965 days ago
Great service
[Oil Change / Lube]
I reached out on a Friday to get my oil changed the following week. The team reached out right away and was able to get me in Monday morning. Everyone was so friendly and got me in and out quickly. I will be definitely going back.
Korinn M (Princeton, MN)
- 978 days ago
Friendly Place
[Struts / Shocks]
They are really good at getting you in for whatever you need. And they are very nice and friendly
Jennifer S (Princeton, MN)
- 981 days ago
Great Service!
[Brake Repairs / Replacement]
Really helpful, fast and reliable care
Bobby L (Princeton , MN)
- 996 days ago
Wheel alignment
[Steering / Wheel Alignment]
Great service. I was able to drop my car off a couple days early due to work and they got it done by the time I got back from a job.
He (Princeton , Mn)
- 1011 days ago
Awesome
[Oil Change / Lube]
Always had an awesome experience with them and they have a great rewards system
Jill O (Princeton, MN)
- 1030 days ago
Great service!
[Heating / AC system repairs]
5 stars I was able to get an appointment quickly. Very professional, explained my car problems in full detail and asked me to bring it back a week later to make sure the air was working properly. Would highly recommend.
Sharri M (Princeton, MN)
- 1035 days ago
Quick Service
[Car Tune Up / Car Diagnostics]
Fixed my tire sensors
Alexa T (Princeton, MN)
- 1046 days ago
Great team
[Complete / General Auto Care]
Timely and able to help fix my car!
Craig W (Princeton, MN)
- 1073 days ago
Great service
[Manual / Automatic Transmission Repairs]
I’ve used this company for years, for all my vehicles. Transmission replacement, fuel pump, electrical problems, basic maintenance like oil changes. They’ve always done great work at a fair price. I would recommend them to family and friends.
ma (princeton, minnesota )
- 1086 days ago
tires
[Tire Sales / Replacement]
quality work and great customer service.
Ch (Princeton , Mn)
- 1101 days ago
Fast and wonderful customer service
[Oil Change / Lube]
Fast and wonderful customer service
Anonymous (Princeton, MN)
- 1118 days ago
Review
[Lighting / Auto Electrical]
Great service. They worked fast and kept me updated.
Ashley E (Princeton, Mn)
- 1122 days ago
Review
[Oil Change / Lube]
Great service, friendly atmosphere and honest helpful staff!
Mike S (Princeton, MN)
- 1125 days ago
Service: wheel alignment
[Steering / Wheel Alignment]
Great communication and I was able to get in quickly. Thank you.
Joshua H (Mora, MN)
- 1148 days ago
alignment
[Steering / Wheel Alignment]
I went in for an alignment and they informed me of a couple parts I needed to replace before they could align.
Heather M (Princeton, MN)
- 1150 days ago
Awesome place
[Oil Change / Lube]
Rum river always exceeds my expectations! It’s the only place I’ve been going for over 3 years now.
Anonymous (Princton, Mn)
- 1150 days ago
Good
[Oil Change / Lube]
5
Sue S (Cambridge , Mn)
- 1153 days ago
Great service every time
[Lighting / Auto Electrical]
I trust that the services they recommend are needed. The keep an eye on the small things so they dont become big things!
Benjamin O (Princeton , Mn)
- 1157 days ago
Oil change
[Oil Change / Lube]
I got an oil change with a coupon witch was great and while my truck was in there they did a first time history report on it and I was very pleased that they were Thuraya. Thanks
Eric D (Zimmermann , Mn)
- 1165 days ago
Power steering replacement
[Complete / General Auto Care]
Troy and his crew continue to be the local mechanic we trust with all our service worked on the vehicles we drive. If you haven’t used there services I would highly recommend them.
Du (Zimmerman , MN)
- 1186 days ago
Service
[Axle / CV Joint Repair]
Just brought my newly purchased 2017 charger in for a wheel bearing replacement, Tom was great about keeping me informed like all the employees here which you seem to rarely receive it seems these days. Prices are fair, zero pressure on extra services and good communication are what keep me coming back plus free rentals are a huge plus.
Shawn L (Zimmerman, Mn)
- 1217 days ago
Alignment
[Steering / Wheel Alignment]
Went in for front alignment but said i needed other repair before they would do it. Glad they told me to do repair before alignment so i didn’t need to pay for alignment again after repair.
Ca (Milaca, MN)
- 1250 days ago
Great place!
[Steering / Wheel Alignment]
Everyone at Rum River Auto is great to work with, no surprises and they make sure to keep you informed while they have your vehicle.
Br (Princeton , MN )
- 1258 days ago
Finally fixed!!
[Engine Service / Repair]
Had major issues with my car (frequent overheating and empty coolant) that were ongoing for over a year, no one could really pinpoint it and cost me tons in unnecessary repairs (thermostat, heat sensors, water pump, pipes), no resolutions. Finally brought it to these guys, recommended by friends. They figured out the source of the trouble (cracked head, bad head gasket) and FINALLY got it fixed up. It's been almost a month and I haven't had any issues since. Plus, while they did the repairs, they had a loaner for me. Which helps, since I only have one vehicle. I trust these guys and will definitely return to them for service.
Michel H (Zimmerman, MN)
- 1280 days ago
Review
[Oil Change / Lube]
I love everyone at Rum River Auto. I had my vehicle in for an oil change and when I got home and I noticed a slight issue. They got me in right away and took care of it. I feel very confident in their services and their customer service.
Natalie B (Princeton, MN)
- 1311 days ago
Awesome work
[Oil Change / Lube]
This place is always great- very honest & flexible times to bring in your vehicle! All around excellent customer service as well.
Cody A (Zimmerman, Minnesota)
- 1318 days ago
Cody Anderson recomends Rum River Automotive
[Exhaust / Muffler Systems]
Very good automotive store with very nice people and good prices?
Chris W (Princeton , MN)
- 1326 days ago
Great timely service
[Fuel Injection / Fuel System]
Helpful in a pinch. Timely diagnostics and fuel pump replacement. Jason and Paula were communicative and helpful.
Tracy U (Princeton, MN)
- 1326 days ago
Top notch service
[Oil Change / Lube]
Rum River is a great repair shop to work with.
Samantha B (Princeton, MN)
- 1326 days ago
Great service
[Tire Sales / Replacement]
Staff is polite and professional. Prices and very reasonable. Highly recommend!
Jeannie S (Becker , MN)
- 1334 days ago
5 stars
[Tire Rotation / Repairs]
Rum River Auto was amazing to work with. I showed up unannounced to have my tire fixed. They got in right away and back on the road in 45 mns. The staff was friendly and great help! Definitely will bring my business to them again!
Michelle A (Princeton, Minnesota )
- 1344 days ago
Excellent customer service
[Exhaust / Muffler Systems]
Troy was amazing to work with, very understanding and personable.
Tim D (Princeton, MN)
- 1364 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Rum River Automotive
July 08th 2022 J H (Princeton, Minnesota)
- 1370 days ago
service
[Oil Change / Lube]
Always great professional and personal service!
Anonymous (Zimmerman , MN)
- 1381 days ago
Auto Repair
[Brake Repairs / Replacement]
Work done well and timely. Thank you
Pamela K (Zimmerman, Minnesota)
- 1382 days ago
Yes
[Oil Change / Lube]
Great service. I highly recommend!
Breanna B (Princeton , Minnesota)
- 1385 days ago
Quick!
[Complete / General Auto Care]
Quick fix
Ch (Princeton , Mn)
- 1404 days ago
Will be back!
[Oil Change / Lube]
I was in and out in 35 mins. Very nice staff. Will definitely be back with the other cars for sure!!
Kevin W (Princeton , Mn)
- 1424 days ago
Service
[Steering / Wheel Alignment]
Worked on a few vehicles and always a top knotch job friendly and well priced
Dustin M (Princeton, Melberg)
- 1441 days ago
Oil change
[Oil Change / Lube]
Even with a misunderstanding with scheduling they got me in and did it quickly.
Corrie A (Princeton, Minnesota)
- 1444 days ago
5 stars
[Oil Change / Lube]
I love Rum River auto
Dericka H (Princeton , MN)
- 1475 days ago
Dericka Haugan
[Oil Change / Lube]
The entire staff at Rum River Auto is amazing! Always let's you know the cost before doing any work and takes into account whether it's a right now fix or a not completely needed now fix! Highly recommend!
Duane L (Princeton, Mn)
- 1480 days ago
Great shop
[Fluids / Filters]
I'm very happy with service and pricing by a knowledgeable shop. Work was done quickly
Anthony H (PRINCETON, MN)
- 1486 days ago
Highly recommend Rum River Automotive
[Oil Change / Lube]
So happy to have Rum River Automotive in our area, everyone is always very pleasant and professional to work with. Communication is spot on from beginning to the end of the job and beyond. There's never a surprise. Highly recommend Rum River Automotive for any automotive needs.
Adam F (Zimmerman, Minnesota )
- 1509 days ago
A+
[Engine Service / Repair]
You guys are awesome to work with. Knowledgeable, prompt, and just small town nice. Never any pressure on extra services and a loaner car if needed. Would recommend to anyone!
Spencer V (Princeton, Mn)
- 1512 days ago
Review
[Steering / Wheel Alignment]
Everyone there is very friendly and honest. The prices are fair and the owner is awesome.
Dustin T (Princeton , Minnesota )
- 1513 days ago
Honest
[Tire Rotation / Repairs]